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Client Solutions Specialist – Comptryx
Consulting
Company:
Description:
We are looking for a proactive, analytical, and client-focused professional to join the Comptryx team within the Client Solutions Team (CST). Comptryx is a niche Mercer product and application — a remuneration and workforce metrics designed primarily for high-tech companies.
In this role, you will support clients across different markets, help with onboarding and product usage, manage client data, and contribute to process improvements, and automation.
This role combines data analysis, client support, and operational coordination, with opportunities to work closely with internal product and sales teams and to develop further in a more client-facing direction.
We will count on you to:
Analyze, interpret, and organize data using MS Excel and other tools to support client requests and internal decision-making
Support clients throughout the onboarding process and provide day-to-day assistance related to product usage, tools, and client data administration
Assist in sales and marketing activities by preparing materials, supporting presentations, and responding to ad hoc market requests
Work closely with product and internal teams to help improve processes, automate tasks, and support new solutions and ways of working
Contribute to client support across multiple markets, helping manage a large portfolio of Comptryx clients with a strong service mindset
Fluency in English
What you need to have:
Experience in client support, data analysis, administration, operations, or a similar role
Strong MS Excel skills and a good understanding of data
Excellent communication and organizational skills, with the ability to prioritize tasks effectively
Interest in technology, process improvements, and using AI or new tools to work more efficiently
A proactive, engaged, and collaborative approach to work
What makes you stand out:
Previous experience in a client-facing or support-oriented environment
Ability to translate data into clear insights and practical recommendations
Curiosity and enthusiasm for automation, AI, and digital tools
A strong can-do attitude and willingness to challenge existing ways of working constructively
Interest in developing toward a more client-facing role over time
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.