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Manager of Infrastructure Engineering - Network Governance & Risk Remediation
manager · Technology / Software Development
Now is your opportunity to take charge as a leader of highly skilled infrastructure teams at one of the world's largest and most influential companies.
As a Manager of Infrastructure Engineering at JPMorganChase within the Corporate Sector – Enterprise Technology, you supervise team members while applying depth of knowledge within your specialization. Exercise independent judgement within defined parameters to solve problems and meet broad objectives.
Job responsibilities
- Own the network governance operating model and roadmap, including intake, prioritization, dependency management, delivery cadences, and stakeholder alignment to drive measurable risk burn-down across the network estate.
- Establish and run governance forums and processes (including FARM and VCR) with clear decision rights, escalation paths, documentation standards, and follow-through mechanisms that convert decisions into executed remediation.
- Lead vendor code review and release governance for network changes, implementing pre-production quality gates for vendor deliverables (code/configuration/automation/change packages) to ensure standardization, control alignment, operational readiness, and auditability prior to production adoption.
- Drive end-to-end risk remediation execution across Capacity Management, TLM, and Patching backlogs, including burn-down targets, exception handling, risk acceptance and closure workflows, and traceability from risk identification through verified remediation.
- Define controls, evidence, and reporting standards that improve audit readiness, including consistent evidence quality, risk-to-remediation traceability, support for control testing and exams, and accurate, executive-ready metrics and narratives.
- Ensure governance improves operational stability by reducing unplanned work and repeat issues, strengthening change quality, and reinforcing consistent delivery practices without becoming a day-to-day operations ownership role.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Experience leading infrastructure and/or network governance, risk remediation, or large-scale network programs in a regulated environment.
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or system performance assessments
- Proficient automation knowledge
- Working knowledge of enterprise networking concepts sufficient to govern standards, lifecycle/patching expectations, capacity planning, change controls, and remediation sequencing across multiple teams.
- Demonstrated ability to run cross-functional governance with measurable outcomes, including KPIs, delivery reporting, dependency management, and executive communication.
- Demonstrated experience partnering with risk, compliance, and audit teams, including evidence production, exception management, remediation commitments, and closure verification.
- Vendor management experience, including reviewing vendor deliverables and enforcing quality gates and acceptance criteria before production use.
- Strong process rigor and automation mindset applied to governance enablement, including repeatable workflows, documentation standards, and data-driven reporting to improve transparency and throughput.
Preferred qualifications, capabilities, and skills
- Experience building or scaling enterprise governance frameworks for network services, including controls-by-design, exception handling, standardized evidence models, and decisioning cadences that improve remediation velocity.
- Experience leading enterprise-scale network modernization programs, including lifecycle, patching, and capacity initiatives with measurable risk reduction outcomes.
- Familiarity with running multiple governance workstreams concurrently (FARM, VCR, Capacity Management, TLM, Patching) and aligning decision outcomes to delivered engineering execution.
- Experience improving change quality metrics through governance, including release readiness gates, standardized implementation patterns, and post-change validation practices.
- Relevant industry certifications (optional) aligned to network, security, or service management disciplines.