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RETAIL DIRECTOR NORTHERN EUROPE (f/m/d)
senior · Other
- Retail Strategy & Growth:Develop and own the retail vision, strategy, and multi-year plan to drive top-line growth and bottom-line profitability across Northern Europe. Translate strategic priorities into clear objectives, actionable roadmaps, and measurable outcomes for the boutique network.
- Market Intelligence & Commercial Initiative:Scout competition, markets, locations, and touristic flows, proactively proposing bold commercial actions within your area of responsibility.
- Performance & Client Excellence: Drive, support, and challenge Store Managers on drivers of growth, including client experience, commercial and service KPIs, sales performance, and client development.
- Leadership & Transformation Coaching:Coach and support Store Managers to enhance leadership capability, drive retail transformation, unlock business opportunities, and foster people development.
- Talent & Capability Building: Partner closely with Human Resources and the Retail Sales Trainer to hire, train, and develop store teams, ensuring training plans reflect both team aspirations and state-of-the-art selling excellence.
- Culture & Inspiration:Create an inspirational, growth-enabling environment that fosters a positive, high-performance culture across the region.
- Cross-Functional Partnership:Partner with other departments to maintain the highest operational standards through a structured, methodical, and solution-oriented approach, e.g., close collaboration with the Marketing team to define tailored network marketing plans.
- Relationship & Stakeholder Management:Build strong, trust-based relationships across boutiques and corporate functions, navigating stakeholder dynamics effectively and aligning diverse parties around common priorities.
- Conflict Resolution & Change Leadership:Address tensions, performance issues, and cross-functional challenges with sound judgment, diplomacy, and solution-oriented leadership, ensuring constructive outcomes in a dynamic environment.