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Relationship Manager, Medium Enterprise, SME Banking
senior · Retail & Commercial Banking
Job Description Apply now Requisition Number: 59883 Job Location: Singapore, SGP Global Grade: Band 6 Work Type: Office Working Employment Type: Permanent Posting Start Date: 07/08/2026 Posting End Date: 23/08/2026 Job Description:Job Summary
• Achieve agreed financial and non-financial targets by acquiring, growing and retaining profitable Medium Enterprise customers within risk appetite, supporting the One Bank strategy.
• Contribute toward achieving team's overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, as well as colleagues in CDD teams and partners in Risk, Compliance, other support functions, and Product.
Key Responsibilities
Client Growth, Portfolio Returns and Risk Management
• Achieve individual financial and non-financial targets while contributing towards team's overall deliverables through:
• Effectively generating new business - identify prospects and convert in line with the Bank's appetite
• Strategically formulating account plan - provide client’s needs-based solutions, structure appropriate credit facility, and execute various banking transactions
• Proactively building trusted client relationships - maintain a portfolio of active and growing customers
• Market and sell broad range of products including Trade Services, Lending, Cash Management and Wealth
• Prepare credit proposal and loan application of customers; prepare annual review on timely basis
• Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
• Implement agreed business plan to achieve sales/ revenue targets
• Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Follow and comply with AML CDD policies and procedures where applicable. Identify KYC issues, provide solution or escalate to Line Manager if necessary
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
• Display exemplary conduct and live by the Group's Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Our Ideal Candidate
- 5+ years of experience results-driven SME/Commercial Banking professional with managing and growing Medium Enterprise portfolios while consistently acquiring new-to-bank clients.
- Bachelor’s degree or equivalent
- Strong expertise in financial analysis, credit assessment, and structuring lending solutions across Trade, Cash Management, FX, and Wealth products.
- Demonstrated ability to build trusted client relationships, drive revenue growth, and balance commercial opportunities with prudent risk management.
- Well-versed in regulatory requirements, AML/KYC standards, and stakeholder collaboration across Credit, Risk, Compliance, and Product teams.
- Excellent communication and presentation skills with a strong understanding of local industries and market dynamics.
Role Specific Technical Competencies
Must-have Skill
- New-to-Bank Client Acquisition & Relationship Management
- Financial Analysis, Credit Assessment & Credit Proposal Preparation
- Commercial Banking Products: Trade Finance, Cash Management, Lending, FX & Wealth Solutions
- Portfolio Growth, Revenue Generation, Risk & Compliance Management
- Account Planning and Strategic Client Engagement
- AML/KYC, CDD and Regulatory Compliance Knowledge
- Stakeholder Management across Credit, Risk, Compliance and Product Teams
- Industry Analysis
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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