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Senior Consultant | Robotics Process Automation (RPA) | Bengaluru | Artificial Intelligence & Data |
senior · Consulting
Senior Consultant | Robotics Process Automation (RPA) | Bengaluru | Artificial Intelligence & Data |
• Job requisition ID : 109293
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP
Senior Consultant | Robotics Process Automation (RPA) | Bengaluru | Artificial Intelligence & Data
The Team
Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
- RPA Support Lead – Power Automate (24x7 Operations)
- Lead the 24x7 support and operations of Power Automate (Cloud & Desktop) automations, ensuring high bot availability, SLA adherence, and timely incident resolution.
- Manage L1/L2 support activities, perform root cause analysis, coordinate with business and technical stakeholders, and drive continuous service improvements.
- Monitor bot executions, troubleshoot failures, oversee deployments, credential management, and ensure platform stability across production environments.
- Lead a support team working in rotational shifts, manage incident escalations, mentor team members, and ensure effective knowledge management and operational governance
Key Skills Required
- Hands-on experience with Microsoft Power Automate, Power Platform, and RPA operations, with strong troubleshooting, stakeholder management, and leadership skills.
Education
- B.E/B.Tech from any reputed college