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Project Manager I, Chase Travel
entry · Operations
Join a team where your expertise in travel partnerships and supplier management shapes the experiences of millions of cardmembers. At JPMorganChase, you'll collaborate with innovative leaders, drive meaningful business outcomes, and grow your career in a dynamic, fast-paced environment.
As a Project Manager in Chase Travel, you will play a key role in managing strategic travel partnerships and supplier relationships that deliver exceptional value to our cardmembers. You will work cross-functionally with internal teams — including data analytics, product, and account management — to streamline operations, ensure content accuracy, and support the growth of our travel portfolio.
Job responsibilities
- Manage supplier notifications and communications tied to Marketplace Facilitator requirements
- Track supplier-specific exceptions, payment remittance, and documentation gaps
- Coordinate resolution with internal partners and facilitate timely communication and follow-up
- Partner with data analytics teams on reporting pulls and data cleansing initiatives
- Collaborate with product teams to ensure user interface availability and online content accuracy
- Develop and analyze regular reports for hotel and account management, including results reviews
- Implement training programs in support of direct hotel initiatives
- Provide backup support for contracting and manage ad-hoc projects to enhance team efficiency
Required qualifications, capabilities, and skills
- Experience in the travel industry, particularly in hotels or accommodations
- Demonstrated partner or supplier management experience
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Self-motivated with a proactive approach to driving project success
- Collaborative team player with proven project management experience
- Proficiency in Microsoft Office, with advanced skills in Excel and PowerPoint
Preferred qualifications, capabilities, and skills
- Background in connectivity and distribution within the travel industry
- Knowledge of Sabre GDS or comparable global distribution systems