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Control Manager - Program Governance - Vice President
senior · Risk & Compliance
As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.
Reporting to the CIB Finance Control Program Manager, you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees.
You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.
Required qualifications, skills and capabilities:
Provide control program guidance and analysis across the functional groups within the F&BM organization
Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally
Oversee governance of business operational risks, escalating issues appropriately to line of business and Firmwide operating committees
Collaborate with senior business clients and partners across functional areas (e.g. Finance, Compliance, Risk) and geographies
Provide support to the CIB Finance and Business Management Control Manager and inform other stakeholders in applicable governance forums
Drive coordination across finanace to ensure resolution of control issues in an accurate and timely manner
5 - 8 years of relevant experience; financial services industry or background in Process Improvement or Risk Management preferred
Preferec qualifications, skills and capabilities:
Bachelor’s Degree or equivalent preferred
Strong understanding of risk management principles
Proficiency working in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong problem solving and analytical skills
A curious mind that prefers to go deep to understand details
A positive attitude and team spirit with exceptional interpersonal and collaboration skills
- Practical fluency with AI-enabled productivity tools to accelerate research, writing, analysis, and stakeholder communications
Strong judgment in applying AI—knowing when to use AI vs. manual analysis, and validating outputs for accuracy, completeness, tone, and audience fit
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).