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Senior Director Merchandising
senior · Marketing
The Senior Director of Merchandising is responsible for the performance and strategic direction of the North America Jewelry and Accessories categories. Acting as the Vice President's key partner, this role translates the department vision into execution while driving commercial performance and leading transformational initiatives. This role will develop best in class merchandising practices, and develop organization capabilities to support sustainable growth, operational excellence and a high-performance culture.
This role will oversee the development of cross-category strategies across all distribution channels. In this role it is critical to ensure that marketing, wholesale, ecommerce and training follow the direction. The role requires a balance of strategic thinking, strong business acumen, and inspirational leadership to drive sustainable growth and brand elevation.
The Senior Director serves as the connective leader across Retail, CRM, Visual Merchandising, Client Development, Retail Excellence, and Training to ensure strategies are translated into exceptional client experiences. By aligning the commercial priorities with product storytelling and field execution, this role ensures that every product launch is delivered with consistency and measurable business impact. North America remains a central priority for the central organization and in this role the Senior Director must maintain trusted partnerships with Rome Headquarters, fostering continued collaboration, open communication, and alignment between North American business needs and priorities.