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Commercial Card Control Manager - Vice President
senior · Risk & Compliance
Join our Payments team supporting Commercial Card, where you’ll help shape a strong risk and control environment that enables innovation, protects customers, and supports sustainable growth.
As a Vice President, Commercial Card Control Manager in Payments, you will lead a comprehensive control management program to strengthen the risk and control environment across Commercial Card processes. You’ll partner closely with cross-functional stakeholders to assess risk, evaluate control design and effectiveness, drive testing and issue management, and deliver clear governance reporting to senior leaders.
Job Responsibilities
- Monitor the operational and compliance risk environment to identify existing and emerging risks
- Perform risk assessments for business initiatives, product enhancements, regulatory changes, and operational processes
- Analyze key risk indicators (KRIs), internal/external events, audit findings, and regulatory developments to evaluate exposure
- Partner with stakeholders to assess inherent and residual risks and maintain an up-to-date Commercial Card risk profile
- Identify potential control gaps and recommend sustainable solutions to mitigate risk exposure
- Evaluate control design and effectiveness across Commercial Card business processes
- Support the planning, execution, and reporting of control testing activities in partnership with key teams
- Assess the impact of business and technology changes on the control environment and recommend enhancements
- Manage the end-to-end lifecycle of issues, including root cause analysis, remediation challenge, tracking, escalation, and closure
- Prepare executive-ready reporting and materials on risk, controls, testing, issues, and metrics
- Support governance forums and committees, ensuring documentation is accurate, complete, and aligned with governance needs
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree or equivalent professional experience
- Experience in control management, operational risk, audit, compliance, risk management, or a related discipline
- Knowledge of risk management principles, control frameworks, governance practices, and issue management
- Experience conducting risk assessments and evaluating control effectiveness
- Strong analytical skills and ability to translate findings into actionable recommendations
- Strong organizational skills with the ability to manage multiple priorities
- Strong written, verbal, and presentation skills, including proficiency with Excel and PowerPoint
Preferred Qualifications, Capabilities, and Skills
- Experience supporting Commercial Card, Payments, Treasury Services, Merchant Services, or related financial products
- Knowledge of compliance and operational risk requirements, including control testing methodologies
- Experience partnering with Internal Audit, Compliance, Operational Risk, and/or regulatory stakeholders
- Familiarity with governance, risk, and control management systems and processes
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**