US E-Internal Services-Technology-Firm Enterprise Solutions Director, Software Engineering - PxE A&A

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US E-Internal Services-Technology-Firm Enterprise Solutions Director, Software Engineering - PxE A&A

lead · Artificial Intelligence

Director, Applied AI Engineering

Role Overview: As a Director, Applied AI Engineering, you will shape and own the engineering strategy and technical direction for your service line—translating business objectives into engineering strategy, mapping business capabilities to the enterprise technology landscape, and defining how GenAI and agentic capabilities are built directly into the products we deliver. You will develop and execute a forward-looking technology roadmap that drives simplification, scalability, and efficiency—rationalizing the landscape and integrating the service line’s portfolio within the wider enterprise across multiple upstream and downstream systems. Leading across product groups and the service line, you will stay hands-on in your craft—shaping architecture, integration, design, and code—while driving the standards and enterprise reference architectures that engineers build against.

Your leadership will be pivotal in delivering tangible value across the service line’s product and AI investments, aligning technical solutions with business and technology strategy, and advancing Applied AI engineering across the organization. You will bring extensive engineering craftsmanship and deep expertise across software and data engineering, enterprise and integration architecture, and AI/ML and GenAI, together with an exemplary track record of high-quality, outcome-focused delivery at scale. The ideal candidate is a role-model engineering leader who leads by doing—owning strategy, elevating standards, developing engineers and emerging leaders, and building trusted relationships with stakeholders from engineering teams to senior executives and service-line leadership.

Key Responsibilities:

• Strategic Vision and Alignment: Accountable for defining, communicating, and continuously refining the engineering strategy for the service line—translating business objectives into actionable strategy, mapping business capabilities to the enterprise technology landscape, defining how GenAI and agentic capabilities are built directly into the products we deliver, and shaping how those products integrate within the enterprise across multiple upstream and downstream systems—in alignment with the Business Strategy and US Deloitte Technology strategy. Collaborate with diverse stakeholders and executives, including businesses and enabling areas as well as product, engineering, experience, delivery, security, and infrastructure teams, across all organizational levels.
• Advocacy and Technology Roadmap: Champion, own, and execute the integrated Applied AI engineering, architecture, and technology strategy and its implementation roadmap across the service line—driving simplification, scalability, and efficiency, and actively rationalizing the landscape by removing unnecessary systems, integrations, and bottlenecks. Ensure the organization is well-informed about objectives, KPIs, maturity, compliance, and progress. Promote a culture of reuse, quality, and speed—keeping an eye on leverage of existing assets and on the inference, token, and cloud cost of what we build, to maximize outcomes and minimize total cost.
• Craft Mastery and Objectives Realization: Define, measure, and drive the achievement of KPIs and NFRs spanning system performance, scalability, security, reliability, interoperability, auditability, and maintainability, and own engineering health and delivery KPIs across the product groups and the service line. Establish and evolve Applied AI engineering, enterprise and integration architecture, and AI/ML/GenAI reference architectures, standards, and best practices—including spec- and context-driven development, evaluations, AI agent orchestration, and the AI and Agentic SSDLC that carries work from discovery to production to operations with full automation and quality checks through the SSDLC lifecycle. Remain hands-on with design, architecture, integration, and code—contributing to product group and service line velocity and staying engaged with engineers across the SSDLC—while reviewing standards and code, driving tech-debt reduction, and experimenting with new technology.
• Capability Evolution and Development: As a recognized engineering leader, mentor and develop engineers and emerging leaders, building the engineering talent bench across the product groups and the service line. Coach modern Applied AI engineering practices—full-stack and micro-services, integration tools and practices, cloud-native design, AI/ML/GenAI and agentic systems, data engineering, application-level infrastructure-as-code, and advanced deployment techniques (Blue-Green, Canary, A/B testing) that minimize downtime. Lead by example through thought leadership—showcasing experiments internally, speaking at conferences, publishing whitepapers or blogs, and leading R&D collaborations, including with academia and communities. Cultivate a growth mindset and modern engineering behaviors across the organization.
• Iterative Value Delivery: Embrace an iterative and incremental approach to Applied AI product engineering and integration architecture, favoring action and rapid learning over extensive upfront planning. Apply a leaning-forward approach and empirical methods to navigate complexity and uncertainty, ensuring each iteration delivers value and stays aligned with customer and business goals.
• Customer-Centric Problem Solving: Maintain a relentless focus on solving the most critical challenges faced by customers and users, aligning technical solutions with business outcomes. Minimize unnecessary technical complexity and avoid overengineering—features, functionality, and integration approaches that do not add value—and drive teams toward peak performance through continuous learning and collaborative execution. Collaborate, challenge, and own technical decisions advocated by business or other groups that do not fit or advance the enterprise ecosystem.
• Expert Proficiency and Continuous Improvement: Possess deep expertise in modern Applied AI engineering and architecture practices, with a keen ability to identify inefficiencies and opportunities for innovation across the technology landscape and the product lifecycle. Continuously enhance the engineering operating model to be lean, adaptable, and responsive—guiding and transforming the organization to embrace lean principles and foster a culture of innovation.
• Tech/Quality Risk Management: Establish and evolve enterprise reference architectures, coding standards, and engineering and quality benchmarks that ensure robust, secure, scalable, and reliable/resilient solutions. Ensure appropriate, responsible technology adoption—developing explainable, scalable, reliable, and secure AI and agentic products—and proactively identify technical risks, developing mitigation strategies through proactive problem-solving and contingency planning, ensuring operational excellence and resilience across the product groups and the service line.
• Influential Communication: Influence, persuade, and drive decision-making across the organization. Communicate effectively in both written and verbal forms, crafting clear, structured arguments and technical trade-offs supported by evidence.
• Organizational Engagement and Collaboration: Engage stakeholders at all levels—from team members and middle management to senior executives and service-line leadership—building collaborative, constructive relationships and co-creating momentum and value across the organization.

The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The successful candidate will possess:

• Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.

Required Qualifications:

• A bachelor’s degree in computer science, software engineering, data science, machine learning, or related discipline. Experience is the most relevant factor.
• 12+ years of full-stack software engineering experience with most of the following: Angular, React, NodeJS, Python, C#, .NET, Java, SQL/NoSQL, REST/SOAP/GraphQL, SSO/MFA, PyTorch, TensorFlow, LangChain, LangGraph, as well as unit and integration testing frameworks.
• 8+ years of experience architecting and delivering enterprise solutions on modern technology stacks (e.g., API Gateways, Message Brokers, Queuing Services, Workflow Automation & Orchestration, ETL/ELT, Event Streaming, Real-Time Data Processing, Service Mesh) and cloud-native engineering, using FaaS, PaaS, and micro-services on any of the cloud hyperscalers such as Azure, AWS, or GCP, including leveraging their AI/ML services such as Azure OpenAI, AWS Bedrock, or Vertex AI, plus application-level infrastructure-as-code and cost-aware engineering (FinOps accountability).
• 5+ years of experience building AI/ML and agentic applications, with hands-on GenAI experience across LLM integration (OpenAI, Anthropic, or open-source models), RAG pipelines, prompt engineering, vector databases, evaluations, and AI agent orchestration.
• 5+ years of experience in establishing enterprise engineering standards, including actively leading, mentoring, and guiding large engineering teams in the adoption and continuous improvement of these standards.
• Prior software engineering experience with the understanding of Business Context Diagrams (BCD), sequence/activity/state/entity relationship/data flow diagrams, OOP/OOD, data structures, algorithms, and code instrumentations, and AI-augmented spec-driven development.
• Prior experience using methodologies & tools such as XP, Lean, DevSecOps, SRE, ADO, GitHub, SonarQube, MLflow, and agentic AI frameworks (e.g. LangFuse, LangSmith, or equivalent multi-agent orchestration tools) etc. to deliver high-quality products rapidly.
• Candidates must be located within a commutable distance to one of the select locations available for this role 
• Ability to work in your local office at a minimum of 3 days per week

Other:

• Ability to travel 10%, on average, based on the work you do and products you build.
• Limited immigration sponsorship may be available.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151400 to $311000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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