Senior Specialist - H&B Consulting

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Senior Specialist - H&B Consulting

senior · Consulting

Company:

Description:

POSITION: Health & Benefits Consulting – Analyst

INTERNAL DETAILS

• Job family: H&B Consulting / Job family group: Consulting
• Job profile: H&B Consulting – Analyst
• Aligns with the US-based role of Level C

WHAT A TYPICAL DAY LOOKS LIKE

· Assist lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies

· Become steeped in the details and documentation of a clients’ current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods

· Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations

· Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team

· Aid in developing open enrollment benefit guides

· Engage with client vendors regarding client deliverables, documentation and data, and issue resolution

• Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
• Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
• Monitor day-to-day client interactions and offer support or escalate appropriately

· Support with client compliance requirements

· Manage and maintain client documentation and data files

• Use Mercer’s proprietary tools, templates and best practices
• Interact daily with US-based core client team members

WHAT WE VALUE

• Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
• Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
• Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry
• Ability to work in teams and independently across multiple clients
• Strong Project Management skills, with an ability to follow multiple work streams and an understanding of how tasks fit into larger deliverables
• Flexibility to work under tight deadlines and changing client needs
• Strong attention to detail
• Self-starter attitude and ability to work with ambiguity
• Ability to travel as & if needed

PREFERRED QUALIFICATIONS

· Prior 5+ years of work experience in US Healthcare and Benefits background.

• Interact daily with US-based core client team members

• A bachelor's degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred
• Working knowledge of Microsoft Office—Word, Excel, and PowerPoint
• Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues

WHAT MAKES YOU STAND OUT

• Experience working directly with US-based clients
• Track record of critical thinking beyond standard operating procedures
• Comfortable in bringing a distinct point of view to internal discussions; to help improve the status quo.
• Proven flair for building and sustaining relationships with onshore (US-based) colleagues
• Proven fast learner with a knack for taking initiative and emulating from example