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Director, Mid-Corp Relationship Manager - Digital Tech & Comms

senior · Corporate Finance

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi's Commercial Bank is seeking a Director-level Mid-Corporate Relationship Manager to lead coverage of US-headquartered technology and communications companies generating annual revenues of 3BN+. In this role, you will originate and grow complex, multi-product client relationships, act as a trusted advisor to senior decision-makers, and collaborate with partners across Investment Banking, Treasury & Trade Solutions, Debt Capital Markets, Loan Syndications, and Equity Capital Markets to deliver tailored financial solutions at scale. This is a high-impact position at the centre of Citi's Commercial Bank growth strategy, where your ability to develop new business and deepen existing relationships will directly shape the team's success.

Responsibilities

• Originate, develop, and manage a portfolio of mid-corporate client relationships across the Digital Technology and Communications sector, with a focus on companies generating revenues of $100MM–$3BN+, without geographic constraint within the US.
• Lead end-to-end credit dialogue with clients, structure complex multi-product financing solutions, and partner with Credit Loan Management and Independent Risk to establish and monitor credit relationships across the portfolio.
• Collaborate with product specialists across Investment Banking, Treasury & Trade, Derivative Markets, Debt Capital Markets, Loan Syndications, and Equity Capital Markets to deliver coordinated solutions including cash management, hedging, and capital raising.
• Identify and convert cross-sell opportunities to deepen wallet share, while maintaining full accountability for client-level planning, revenue targets, and portfolio budget performance.
• Deliver timely market intelligence, sector insights, and industry trends directly to clients, as well as to internal leadership, Risk, and partner teams to inform strategy and strengthen Citi's market positioning.
• Oversee the client onboarding and retention process in coordination with Case Managers, ensuring all Know Your Client (KYC) and compliance obligations are met in accordance with regulatory requirements and Citi's policies.
• Assess risk at the point of every significant business decision, ensuring sound judgment is applied to protect client relationships, uphold Citi's reputation, and maintain transparent escalation of any control concerns.

Required Qualifications & Skills

• 15+ years of experience in commercial banking, with demonstrated exposure to clients in the technology sector and a track record of generating new business and managing credit risk effectively.
• Active FINRA licenses (Series 79, Series 63, and SIE), or the commitment and eligibility to obtain these upon joining.
• Expert-level commercial credit skills, including the ability to independently structure complex and global credit transactions, lead the credit approval process, and apply advanced early warning detection capabilities across a live portfolio.
• In-depth knowledge of commercial banking products and investment solutions, with the ability to rapidly evaluate and deploy new products to meet evolving client needs.
• Proven ability to lead and coordinate multi-functional teams across product, risk, and operations to deliver a seamless client experience under time-sensitive conditions.
• Excellent communication, negotiation, and influencing skills, with the confidence to engage senior internal and external stakeholders and translate complex financial concepts into clear, client-relevant language.
• Strong digital fluency, with the ability to identify where technology and data insights can enhance the client experience and improve commercial outcomes.

Beneficial Skills & Qualifications

• A Master's degree or equivalent postgraduate qualification in finance, business, or a related discipline.
• Experience delivering multi-geography client solutions, such as cross-border cash management, coordinated hedging programmes, or international capital raising mandates.
• Familiarity with executing centrally driven strategic initiatives across multiple organisational levels within a large financial institution.

What We Offer

Joining Citi's Commercial Bank means taking ownership of a high-profile portfolio within a team that operates at the intersection of finance and one of the fastest-moving sectors in the economy. You will have access to Citi's global network, world-class product partners, and the resources to deliver meaningful outcomes for clients and for your own career.

• Direct ownership of a senior client portfolio, with the strategic autonomy to originate new business and shape your book without geographic restriction across the US.
• Collaboration with specialists across Investment Banking, Capital Markets, Treasury, and Derivatives, giving you access to Citi's full product suite to craft differentiated client solutions.
• Ongoing access to learning and professional development resources to support continued growth across credit, markets, and relationship management disciplines.
• Exposure to Citi's global platform and the ability to coordinate cross-border solutions, positioning you at the centre of strategic client engagements with real international reach.

Apply now to bring your commercial banking expertise to Citi's Digital Technology and Communications team and take ownership of a portfolio where your relationships and decisions shape the future of our clients' growth.

•Working Environment: office setting, minimal travel required.
• Effort: minimal physical effort required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.