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Workforce Planning Manager
manager · Human Resources
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
As a Workforce Planning Manager, you will support Visa’s workforce strategy by providing in-depth analysis and insights that help optimize headcount management. This role will focus on analyzing workforce data, supporting strategic workforce plans, and ensuring accurate headcount management. You will collaborate closely with key cross-functional stakeholders across Finance, People business partners, and Talent Acquisition to provide actionable insights and contribute to Visa’s 2030 People Team strategy.
Key Responsibilities:
- Coordinate workforce planning “PODs” in collaboration with Finance, People Business Partner, and the business aligning on critical WFP decisions.
- Assist in managing workforce data in Workday, ensuring accurate data entry, position management, and validation of workforce plans
- Provide ad-hoc reporting and analysis support for delivery on key business requests, such as but not limited to cost / location strategies, span of control analysis, adherence to OD and LS principles, headcount movement, etc
- Research headcount / position changes to support financial requests such as cost center changes, budget transfers, strategic organizational initiatives
- Perform periodic headcount clean-up exercises to ensure workforce plan data integrity (job posting title alignment, position closures)
- Analyze workforce data and trends supporting workforce intelligence.
- Assist w/ data collection for key WFP program / initiatives such as leadership development and early career program requests
- Generate and analyze workforce reports, highlighting different insights which may be used to drive further analysis and actions in the business
- Ensure accuracy and reliability of workforce data and reporting by proactively validating formulas, queries, and outputs, while meeting defined timelines for analysis delivery
- Be able to explain they how and why in reporting, formulas and analysis presented regardless of source (ie AI / CoPilot utilization)
- Ensure any utilization of AI tools are properly vetted for accuracy before sharing with stakeholders
- Apply learnings and exhibit growth and application to new concepts and requests and willingness to share new skills acquired with others
- Provide accurate, timely, cross collaborative support for workforce planning requests across but not limited to Hiring Managers, Finance & People partners
- Collaborate with Workforce planning peers ensuring workforce plans are aligned with Visa's business priorities, long-term strategic goals, and financial plan
Qualifications
- Bachelor’s Degree with 5+ years of relevant experience in workforce planning, HR analytics, or business operations
- Experience with Workday HCM and other HR systems for data entry and reporting
- Strong analytical skills, with experience in Excel, PowerQuery, PowerBI/Tableau and/or other data analysis or workforce planning tools
- Excellent communication and stakeholder management skills with the ability to explain complex data insights to non-technical stakeholders in a clear and accessible manner.
- Ability to thrive in a collaborative environment, with a fun attitude and drive to deliver quality work
- Willingness to take and apply feedback to further develop Workforce planning skills
Information for US Applicants
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.