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Change Management Senior Specialist, CFO Transformation
senior · Consulting
Job Description
The role holder will manage the people side of change to support the achievement of CFO business objectives whether that change is the result of a formal project/program, small change or BAU/continuous improvement effort.
They will work across CFO functions and stakeholders to understand the impact of change, communicate the rationale behind the change, create strategies to support CFO colleagues through the transition, and ensure desired outcomes are smoothly integrated and adopted by colleagues and the intent of the project is imbedded into ongoing operations.
What you’ll be doing
This role will be responsible for leading end-to-end Change Management efforts using structured approaches, appropriate toolsets and leveraging AXA XL best practices:
- Facilitate Sponsors, stakeholders and business SMEs to performing change impact assessments, stakeholder analysis and change risk assessments.
- Defining and executing change management strategies and plans
- Assessing CFO function and colleague readiness for change and adjusting change strategies/ plans accordingly.
- Coordinating Social Relations processes and consultations where required with EU Social Partners/Bodies.
- Engaging and equipping CFO leaders and people managers to support impacted populations on their change journey.
- Engaging the CFO community and supporting throughout the change lifecycle.
- Monitoring the adoption of change and managing the people transition to BAU by adjusting change strategies and plans to embed new ways of working into the ongoing operations of the function.
- Partner and collaborate with colleagues within the CFO Transformation Office, CFO Function, Technology & AI and other AXA XL functions to ensure the successful execution and adoption of CFO change efforts.
This role is an individual contributor role requiring ability to engage, communicate with and influence all levels of the Global CFO organization and help contribute to the establishment of this new function.
You will report to the Senior Manager - Global CFO Change Enablement.
What you will BRING
We’re looking for someone who has these abilities and skills:
Required Skills and Abilities
- Experience in a Change Management role applied in global, cross-functional and high-stake projects/programs or environments.
- Demonstrable experience applying structured change management methodologies or approaches to lead change management end to end.
- Demonstrates proficiency in building and maintaining positive connections with colleagues, and stakeholders to achieve shared goals through communication, empathy, and trust.
- Robust consulting skills; able to foster a collaborative environment where diverse perspectives are valued and integrated to achieve change objectives.
- Excellent capabilities in documenting, visualizing and presenting information, ideas or change narratives in an accessible, engaging manner.
- Excellent communication skills. Ability to engage authentically and with impact, effectively utilizing storytelling techniques to inspire and engage audiences, while remaining open to constructive challenges
- Good organizational skills. Considers interdependency with other functional activities proactively.
- Robust influencing and collaborative skills. Ability to effectively employs various influence strategies, leveraging a deep understanding of organizational culture, political processes, and networks to drive change and garner support for initiatives.
- Robust analytical, conceptual and creative mindset. Ability to turn multiple sources of formal and informal information into insights and make informed decisions on effective change strategies and plans, demonstrating an understanding of the big picture and considering broader implications across functions.
- Capability to adapt change approaches independently and flexibly to shifting circumstances and navigate themselves (and others) through ambiguity or uncertain circumstances without losing focus on overall objectives.
- Ability to work independently in a fast-paced multi-cultural environment
Desired Skills and Abilities
- Prosci Change Practitioner certification preferred
- Relevant industry experience i.e Finance, (Re)insurance, Financial Services.
- Knowledge and experience of project management and other delivery methodologies i.e. PMP, PRINCE2, Agile
- Experience navigating Social Relations process and engaging with Social Partners/Bodies.
- Capable in the use of AI and other digital tools, and effectively integrating such technologies into workflows, streamlining processes and enhancing colleague engagement.
Who WE are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
What we OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see Sustainability at AXA XL.
The U.S. base salary range for this position is USD 107,000 - 161,800.
Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2026.